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"I had just recently gone through a very trying real estate deal where I ended up carry the note for the loan, which is not how I wanted it to work out. After all my energy was spent getting the house to close I was not looking forward to having to do the paper work to carry the loan. I found your company on line and was happy to see that you had a service that was exactly what I was looking for. I hooked up with Jessica and I was truly amazed at how professional, reliable and helpful Jessica was in making this part of the process relatively painless, in fact I found myself enjoying working with her, never once did she put any pressure on me or make me feel small for my lack of knowledge with most of what was needed from me. Jessica is what one would look for when it comes to customer service, she is a keeper."
During the recent escrow process to have loan service setup through Evergreen, my husband and I had a lot of questions since we were unfamiliar with the process. We were able to connect with Ms. Becky Young, Operations Manager Southwest Region. Through emails and phone conversations, Ms. Young proved to be knowledgeable about what Evergreen service entails. She was responsive to our needs and was quick to provide suggestions or clarify answers. Yesterday, I asked her to review a document and even though it was almost closing time, she stuck around and provided an instantaneous response. I think many others would have gotten impatient and hurried off to prepare to leave work. We appreciate Ms. Young's dedication in providing outstanding customer care.
Great company that takes care of business. You call them and they answer the phone. I have used this company in Washington and Arizona and they are great. They have never made a mistake to date. People say why use them and I say, "PEACE OF MIND".
I always know what is owed and they always send me a receipt.